We'd Love to Hear From You!
We’re here to help!
Have a question about your order, need assistance with a product, or just want to say hello? Feel free to reach out to us anytime. We’ll get back to you within 24–48 hours.
📧 Email us at: antoniarosejewelry@gmail.com
📬 Business Hours: Monday–Friday, 9AM–5PM CST
Thank you for supporting our small business 💖
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FAQ's
📌 Frequently Asked Questions (FAQs)
1. What is Oro Laminado?
Oro Laminado (laminated gold) is a high-quality jewelry finish with a thicker layer of gold than standard gold plating. It’s fused using heat and pressure for long-lasting wear, making it resistant to fading and tarnishing when properly cared for.
2. Is your jewelry hypoallergenic?
Yes! Most of our pieces are crafted with hypoallergenic materials such as stainless steel and Oro Laminado, making them suitable for sensitive skin. If a product has specific care notes, they will be included in the description.
3. Will the jewelry tarnish?
With proper care, our jewelry is tarnish-resistant and designed for everyday wear. We recommend avoiding water, perfume, and lotions for best longevity. A care card is included with every order.
4. How long will it take to ship my order?
We ship orders within 2–4 business days. You’ll receive a tracking number once your order is on its way.
5. Do you ship internationally?
Currently, we only ship within the United States.
6. Can I return or exchange my order?
Due to the nature of our small business, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery so we can assist you.
7. Can I request a custom bundle or mystery box?
Yes! We offer curated bundles and mystery boxes. You can select your preferred item type (ring, bracelet, necklace, etc.), and we’ll surprise you with a handpicked selection. Check our Bundles page for options!
8. Do you restock sold-out items?
Some bestsellers are restocked regularly. Follow us on Instagram and TikTok (@antoniarosejewelry) or sign up for our newsletter to be the first to know when items return.
9. How do I contact you?
Feel free to reach out through our Contact Page or email us at info@antoniarosejewelry.com. We typically respond within 24–48 hours..